Teacher Sarah "I can’t wait to use this wonderful tool in the coming school year!! "
|Q: iZiggi-HD does not turn off
A: Please press and hold the power button for 5 seconds to force a shutdown of iZiggi-HD.
Q: The Live View of iZiggi-HD is unstable, laggy, or choppy.
A: Make sure your device is within the effective range of iZiggi-HD. Your device should stay within 10m (33ft) of iZiggi-HD.
Q: iZiggi-HD cannot find my Wi-Fi network.
A: Go to the Internet Connection page and click the “Refresh Network List” button. See if your network name appears.
Q: I am unable to connect iZiggi-HD to my existing network.
A: Please ensure the password you’re entering is the correct one.
Q: I cannot connect to iZiggi-HD.
A: Use a pin or paper clip to press the Reset button on iZiggi-HD to reset the device. Try connecting again after the reset.
Q: I am not able to see a live image from iZiggi-HD on IPEVO Whiteboard or Presenter.
A: Make sure the camera is connected to the USB port of iZiggi-HD’s base.